FAQ

If you purchase 4-hour, daily, or multi-day ski passes through our online channel at shop.bormioski.eu in advance of your chosen date, prices are not fixed but dynamic. This means they vary from day to day depending on the remaining availability. You could find your ski pass discounted from 5% up to 25% compared to the same ticket purchased at the ticket office on the same day. However, please note that discounted ski passes are limited in quantity and may sell out quickly. The earlier you purchase, the more you save. Shop.bormioski.eu

Buying your ski pass online in advance offers several significant advantages:

Skip the line: By purchasing your ski pass online, you can avoid the ticket line. You can have the pass sent directly to your home or pick it up on site. At the ticket office, Snowit passes are located on the external shelf of the cash registers. Take one, log into your account on the Bormio Ski shop, access your order, and click on the "activate your ski pass" button. Enter the pass code. Once the operation is complete, your ski pass is activated and you can go skiing!

Save money: Buying in advance allows you to guarantee the best possible price. Remember: the earlier you buy, the less you spend.

Ensure the best: Rent skis, book lessons and experiences, and build your ideal vacation package with just a few clicks. Guaranteed quality service and 7/7 assistance.

There's no deadline to buy your ski pass. You can purchase all types of tickets online throughout the entire season. However, discounted tickets (5%, 10%, 15%, 20%, or 25% off) are limited and may sell out quickly, especially during peak periods like long weekends.

If you know your exact travel dates, it's best to buy your ski pass as soon as possible. The maximum discount you can get is 25%. Once a discount level sells out, the system automatically switches to the next available discount.

You might still find a good deal online up until the day before you arrive. Check our online shop now!

Online purchased ski passes are non-refundable, non-modifiable, and non-transferable. This applies even in cases of partial use, vacation cancellation, illness, or force majeure.

All instructions for activating your pass can be found in your order confirmation email. Visit the Bormio Ski ticket offices and collect a Snowit card from the designated area for online purchases. Access the "Orders" section of your account on the Bormio Ski shop and select Check-In. Enter the 8-digit number on the back of your new Snowit Card to activate your ski pass. Your Snowit Card is now active, and you can proceed to the lift and pass through the turnstile.
If you already have a Snowit Card linked to your account, your ski pass has already been activated automatically after your purchase.

We are truly sorry, but we cannot assist you. As stated in the purchase terms and conditions, skipasses purchased online are neither refundable, modifiable, nor transferable.

Please contact Snowit customer support; they will be able to help you.
Email: help.bormio@snowitapp.com or call +39 0281480511

Here there are two main types of ski passes available to access the ski resorts in Bormio:

A) Traditional Ski Passes

• Bormio Skipass: Valid in Bormio, Santa Caterina, and Cima Piazzi-San Colombano. Available as daily, multi-day, or season passes, and can be purchased online, in hotels, or at ticket offices.
• Alta Valtellina Skipass: Valid in Bormio, Santa Caterina, Cima Piazzi-San Colombano, and Livigno. Available as multi-day or season passes, and can be purchased in hotels or at ticket offices.

B) Pay-as-You-Go Ski Passes

• Bormio Pass: Valid in Bormio, Santa Caterina, and Cima Piazzi-San Colombano. Pay only for the time you ski, up to a seasonal limit.
• Ski'n Lombardia: Valid throughout Lombardy. Pay only for the time you ski, up to a seasonal limit.
• MyPass Ski: Valid in the Bormio ski area and dozens of other resorts in Italy.
• Telepass: Valid in the Bormio ski area and dozens of other resorts in Italy.

For non-skiers, we offer single and double lift tickets, as well as a package including a lift to Bormio 3000 with lunch. Visit the Bormio Ski shop to purchase your preferred ticket. You will receive a confirmation email with a QR code that will grant you direct access to the turnstile.

The "Bormio Skipass" ski pass allows you to ski in 3 interconnected ski areas, offering a total of 110 km of slopes.

• Santa Caterina: A pristine winter wonderland nestled within the Stelvio National Park, with 7 lifts and 35 km of slopes.
• Bormio: Renowned as one of the Alps' best ski destinations, Bormio boasts 14 lifts and 50 km of slopes, from the summit to the valley floor. A legendary location in the world of skiing since 1985, and host of the 2026 Milan Cortina Winter Olympics.
• Cima Piazzi-San Colombano: A family-friendly ski area with 10 lifts and 25 km of slopes.
  While the three ski areas are not directly connected, a free ski bus service is available for pass holders, providing quick and easy transportation between the resorts.

The "Bormio Skipass" is available as both a season pass and a multi-day pass starting from 2 days.

The "Alta Valtellina" ski pass grants you access to over 200 km of slopes across 4 ski areas:

• Livigno (31 lifts and 115 km of slopes)
• Bormio (14 lifts and 50 km of slopes)
• Santa Caterina (7 lifts and 35 km of slopes)
• Cima Piazzi-San Colombano (10 lifts and 25 km of slopes)

The Alta Valtellina ski pass is available as both a season pass and a multi-day pass starting from 3 days.

No, there are no transferable tickets. Every ticket is personal.
If checks reveal that someone is using another person’s ticket, the ticket/skipass will be confiscated by our staff and canceled.

Yes, the purchased days are consecutive. Any unused day cannot be rescheduled or recovered for any reason.

No, there is no family package. We have chosen to activate dynamic online rates, allowing everyone to save up to 25%, regardless of family size.

Yes, if you purchase a skipass valid for one day or more. For each parent who buys a skipass, a complimentary skipass will be granted to a child born in 2017 or later. This promotion is valid for one parent and one child. If there are two children and one adult, one child will ski for free, and the second will require a paid skipass. The offer can only be activated by presenting a valid identification document at the ticket office. If the child prefers to activate a skipass just for themselves, the complimentary option is not available.

No. Starting this season, young people pay less!
Children born between 2009 and 2016 can ski at a special price throughout the season. They receive a discount of up to half the adult price for daily and multi-day skipasses. The offer can only be activated by presenting a valid identification document at the ticket office.

In this case, the best solution is to purchase a round-trip ticket for Bormio 2000 combined with a points card, which allows you to use the easiest skilifts.
The points card is not valid for the Bormio-Bormio 2000 cable car or the Bormio 2000-Cima Bianca cable car.

You can purchase 10, 20, 50, or 100 points. Each lift has a specific point value:

10 points: chairlifts 2000-Cimino, Valbella-3000, Fontanalonga-Valbella
5 points: Pian dei Larici chairlift
4 points: Ciuk-Laghetti chairlift
2 points: Scoiattoli 1 and 2 skilifts
1 point: Marmotta, Gipeto, Trudi Park, Lepre Bianca carpets

Unused points are non-refundable under any circumstances.
Another option is to ask directly at the ski school that will assist you. The instructors will help you choose the most suitable option for your needs.

Yes, by presenting a certificate stating a disability level of 50% or higher, a 30% discount will be applied.
The skipass can only be purchased at the ticket office.

Contact info@bormioski.it to receive a personalized quote for groups of 18 or more.
Discounts are not available during the Christmas holidays, from 12/22 to 01/06. Often, online purchases on shop.bormioski.eu are more convenient, as the discounts offered are greater.

Yes, you can purchase an open-date skipass that can be used on any day until the end of the current season.
It can be purchased at the ticket office or online at this link.

Yes, starting from two days, the ticket can be used in multiple resorts of your choice between Bormio, Cima Piazzi, or Santa Caterina.

No, the 4-hour or daily skipass can only be used in the resort chosen at the time of purchase.
It is valid only for the lifts in Bormio or Cima Piazzi San Colombano.

No. If the 4-hour ticket has expired, it can no longer be used. Go to the Bormio 2000 ticket office and purchase a single-ride ticket for your return.

The ticket offices in Bormio and Bormio 2000 accept payment in cash (euros), credit cards, and debit cards.

You can check the status of each lift on the lifts and slopes page of the Bormio Ski website or by consulting the real-time monitors in the ski area. Updated information is also available on our social media channels.

No. In winter, weather conditions can often change very quickly, especially at high altitudes.
If wind, rain, or snow endangers user safety, we may temporarily or permanently suspend the operation of one or more lifts for the day. This situation does not entitle users to a refund, although skiing in other areas of the mountain remains possible.

Yes. If weather conditions or unforeseen technical issues prevent the opening of the full number of lifts, you can request a refund. Refunds must be requested through the channel used for the purchase.

We cannot trace the issuance code of a 4-hour, daily, or multi-day skipass. We recommend taking a photo of your skipass before you start skiing. If you lose it and have a photo of the keycard code, we can block the previous card and issue a new one at a cost of €30 + €5 deposit for the new keycard. Without a prior photo, unfortunately, we will not be able to assist you.

Visit the ticket office, fill out a loss self-certification form, and we can reissue your document at a cost of €30 + €5 additional deposit for the new keycard.

Ski enthusiasts can choose from three types of passes:

1. The Bormio seasonal pass: Valid in Bormio, Cima Piazzi-San Colombano, and Santa Caterina. It can be purchased as a single payment at an advantageous rate.
2. The Alta Valtellina seasonal pass: Usable in Bormio, Cima Piazzi-San Colombano, Santa Caterina, and Livigno, also available at an advantageous rate.
3. NEW for 2024! The Bormio PowerPass Pay Per Use seasonal pass by Snowit: Valid in Bormio, Cima Piazzi-San Colombano, and Santa Caterina. This card is linked to your account. Upon activation, you pay an initial fee of €15.

Afterward, based on your skiing activity, the best rate available from the price list is automatically deducted from your account. If the user reaches a preset spending cap of €910 (equivalent to the cost of the Bormio seasonal pass), every additional ski day is free. More details are available at Snowit.it

All options are valid, and each skier should evaluate which is most convenient for them:

For local skiers who frequently visit Bormio, we recommend the Bormio Skipass.
If you also ski regularly in Livigno, consider the Alta Valtellina pass.
For those unsure of how often they will ski, who prefer not to pay upfront for a seasonal pass, but still hope to ski frequently, the Pay Per Use option is ideal.

Visit the ticket office, fill out a loss self-certification form, and we will reissue your document for €30 plus an additional €5 deposit for the new keycard.

Yes, since January 1, 2022, Italian law requires all skiers to hold liability insurance covering damages unintentionally caused to third parties or property.

If you already have private insurance, you won’t need to activate another policy.
Otherwise, you can purchase SnowCare insurance at the ticket office when buying your skipass. Snowcare can also be added during the online purchase process.

At the time of purchase, customers are asked if they would like to activate the SnowCare liability insurance.

Cost: €3.00/day for adults/seniors and €1.50/day for children.
Coverage includes Legal Protection, Emergency Medical Expenses, Driver Assistance, Rescue on Italian and foreign slopes, Skipass refund due to injury, illness, or quarantine, and refunds for lesson or equipment rental cancellations due to injury. Learn more by clicking here.

Partial refunds for skipasses are available only in the case of a ski-related injury, verified by a medical certificate from an emergency room, confirming the inability to ski.

Refunds apply exclusively to the injured person; tickets for accompanying family members are not refundable.
Refunds are not available for other reasons, such as illness or personal circumstances. Refund Policy Details:

Seasonal Passes: Refunds are calculated weekly from the date of purchase, deducting 30% for the first week and decreasing thereafter. No refunds are issued after nine weeks from the purchase date.
Multi-Day Passes: The refund is the difference between the price paid and the price of the skipass corresponding to the days used.
Refund requests must be made by the end of the ski season by writing to info@bormioski.it or contacting the Bormio Ski administrative offices.

No, certain areas of the ski tracks are reserved for the event during race days and the preceding days. However, the rest of the ski area remains open. Two tunnels at Bormio 2000 and Ciuk allow skiers to cross the Stelvio, the iconic World Cup track, without issues. Follow us on social media for live updates.

There are no skipass discounts on World Cup event days, scheduled for December 28 and 29, on the Stelvio Slope.

Bormio Ski does not manage race access. Please contact the event’s organizing committee for updates.

The Winter Olympics will take place from February 6 to 22, 2026. The Stelvio track in Bormio will host men’s Alpine skiing and ski mountaineering events.

Alpine Skiing: Five disciplines—Downhill, Super-G (speed events), Slalom, Giant Slalom (technical events), and Alpine Combined (mix of speed and technical).
Ski Mountaineering: Three medals will be awarded in this new discipline, including men’s and women’s sprints and a mixed relay.

Reserve your spot for the Milano Cortina 2026 competitions. Find updated information on the official event website.

Yes, with the purchase of an Alta Valtellina ski pass, you are entitled to use the ski bus connecting the ski areas of Bormio, Cima Piazzi-San Colombano, Santa Caterina, and Livigno.
If you have a ski pass valid for 2 days or more, you can use the ski bus for Bormio, Cima Piazzi-San Colombano, and Santa Caterina by presenting your ski pass to the driver.

The bus stops are located near the lift departure areas. For more information, visit the bus operator's website.

Yes, but in the case of a large group, it is better to inform the Perego Transportation Company in advance.
They will organize to provide the best service. Contact them at +39 0342 905090

Yes, with the purchase of an Alta Valtellina ski pass, you are entitled to use the ski bus connecting the ski areas of Bormio, Cima Piazzi-San Colombano, Santa Caterina, and Livigno.
If you have a ski pass valid for 2 days or more, you can use the ski bus for Bormio, Cima Piazzi-San Colombano, and Santa Caterina by presenting your ski pass to the driver.

The bus stops are located near the lift departure areas. For more information, visit the bus operator's website.

Yes, but in the case of a large group, it is better to inform the Perego Transportation Company in advance.
They will organize to provide the best service. Contact them at +39 0342 905090

In Bormio, there are several ski schools you can rely on. You can find an updated list and their contacts here. You can also book your lesson online. Check availability by clicking here.

There are many restaurants, bars, and mountain huts where you can eat. We recommend booking a table before your arrival. Scroll through this page to find all the contacts.

For snow activities in Bormio and the surrounding areas, we recommend contacting the alpine guides.
They have a rich calendar of activities with varying levels of difficulty and duration. We suggest trying the 3000 Skyline experience.

Yes, an elevator is available to access the cable car that takes you to Bormio 2000.
The cable car also has a side ramp. If you need assistance accessing the lifts, let us know, and our staff will be at your service.

For children, the Trudi Park is available in the village. It is a playground with tubing slides, free for anyone holding an active ski pass. However, it is not possible to use your own sleds there. Additionally, in Bormio 2000, there is a play area with activities to entertain your children on the snow. Please note that these spaces are reserved for children, and adults are not permitted to use the slides.

The cross-country ski track is located behind the departure area of the Bormio cable car.
You can access it freely or arrange a lesson with instructors through the Alta Valtellina Sci Fondo Ski School.

Of course, pets are welcome.
However, as this is public transport, medium/large-sized pets must wear a muzzle during the cable car ride.

No, it is not allowed to bring animals with you when skiing on the slopes.
This is for the safety of the animal, yourself, and other skiers.